Technical Support Specialist - Linux - Remote

Overview

Are you a technical talent with a passion for integrating software solutions? Do you want the opportunity to integrate our Docker-based mediaire AI software with our clients? Do you love solving technical problems and communicating solutions both internally and externally? Would you like to actively contribute to optimizing our processes and collaborate with our development team and radiologists to continuously improve our products?

In Short

• You will be responsible for integrating our Docker-based mediaire AI software for our customers – on-premise (via remote access).
• You will identify and resolve technical issues for our customers and communicate solutions both internally and externally.
• You will actively contribute to optimizing our internal processes to make them faster and more efficient.
• In close collaboration with our development team and radiologists, you will support the continuous improvement of our products and infrastructure.

Requirements

• You are a true tech enthusiast, an excellent communicator, and passionate about supporting both customers and colleagues.
• You are proficient in working with Linux and the command line.
• Your curiosity and problem-solving skills drive you to tackle complex challenges with confidence.
• You are fluent in English and are actively working on improving your German skills.
• You have completed training as an IT specialist / IT systems electronics technician and/or hold a degree in computer science or engineering.
• You are based in Germany.

Benefits

• Focus on what matters: At our company, competence, personality, and commitment are more important than formalities or the study program you chose.
• Your Impact: Your work helps make disease diagnosis faster, more precise, and more manageable.
• Your Team: Join a highly motivated, interdisciplinary team with fast decision-making processes and a collaborative atmosphere.
• Freedom to choose: Work remotely or from our office in Berlin-Kreuzberg—whatever suits you best.
• Benefits: Use your personal benefits budget flexibly and choose the perks that suit you best!