Network Operations Senior Manager - Remote

Overview

The Network Operations Senior Manager is responsible for leading the execution and performance of onshore provider maintenance and offshore provider data management operations, ensuring operational strategy and performance oversight.

In Short

• Leads day-to-day operations of onshore and offshore teams.
• Accountable for performance management and operational efficiency.
• Utilizes data-driven insights for continuous improvement.
• Collaborates with matrix partners to enhance operational strategies.
• Builds a positive team culture through effective people leadership.
• Ensures compliance with regulations and internal policies.
• Communicates operational performance to senior leaders.
• Identifies and implements improvement initiatives.
• Manages relationships with global service partners.
• Offers a comprehensive range of employee benefits.

Requirements

• Bachelor’s degree or equivalent work experience.
• 5+ years in operations management or provider data management.
• 3+ years of people leadership experience.
• Strong analytical skills for data insights.
• Experience with healthcare network operations.
• Proven ability to lead change and drive initiatives.
• Excellent communication and stakeholder management skills.
• Experience with onshore/offshore service delivery models.
• Ability to manage compliance and audit requirements.
• Strong performance management skills.

Benefits

• Comprehensive health-related benefits.
• 401(k) and company paid life insurance.
• Tuition reimbursement.
• Minimum of 18 days paid time off per year.
• Paid holidays.
• Annual bonus eligibility.
• Focus on supporting whole health.
• Positive and inclusive team culture.
• Opportunities for professional development.
• Commitment to diversity and inclusion.