Network Operations Manager - Remote

Overview

The Network Operations Manager will play a central role in optimizing the provider network that powers our care delivery model, ensuring provider workforce utilization and scalability.

In Short

• Monitor and report on provider capacity and utilization.
• Develop and refine workforce models aligning supply with demand.
• Improve scheduling and capacity management processes.
• Collaborate with various teams to enhance operational efficiency.
• Implement process automation opportunities.
• Forecast hiring needs based on demand trends.
• Support development of workforce planning frameworks.
• Ensure accurate updates to provider schedules.
• Maintain data hygiene protocols.
• Work in a fast-paced, scaling startup environment.

Requirements

• 4–6 years of experience in workforce management or healthcare operations.
• Experience in digital health or behavioral health preferred.
• Strong analytical skills with experience in dashboard creation.
• Familiarity with healthcare EHR and scheduling systems.
• Exceptional attention to detail.
• Collaborative and solution-oriented approach.

Benefits

• Market competitive compensation.
• 401k match.
• Healthcare coverage.
• Paid time off.
• Stock options.
• Broad range of other benefits and perks.