ARN Network Operations Manager - Remote

Overview

This role offers the opportunity to oversee and optimize a regional network of vehicle repairers, ensuring high performance, compliance, and exceptional service delivery.

In Short

• Manage and monitor daily performance of repairers to meet client SLAs.
• Onboard new repairers for optimal coverage and service standards.
• Use reporting tools to identify performance trends.
• Support compliance and documentation across the network.
• Build relationships with repairers and stakeholders.
• Resolve customer complaints and represent the network at meetings.
• Drive initiatives to enhance network efficiency and customer satisfaction.

Requirements

• Strong analytical skills.
• Experience in relationship management.
• Ability to use data-driven insights for improvement.
• Hands-on experience in network operations.
• Excellent communication skills.

Benefits

• Opportunity for leadership and professional development.
• Collaborative work environment.
• Impactful role in network performance.