Claims Supervisor - Provider Operations - Remote

Overview

The Claims Supervisor leads a high-performing team of claims processors, driving accuracy, productivity, and service excellence within the Provider Operations Team.

In Short

• Lead and manage daily operations of a claims processing team.
• Drive quality, productivity, and service goals.
• Develop, coach, and motivate team members.
• Utilize KPI dashboards to monitor performance.
• Act as a change leader to improve workflows.
• Ensure compliance with corporate policies and regulations.
• Collaborate with HR on staffing and performance management.
• Foster an inclusive team environment.
• Communicate effectively in a virtual setting.
• Stay informed of changes in the healthcare environment.

Requirements

• High School Diploma or GED required; Bachelor’s preferred.
• 3+ years’ experience in claims operations preferred.
• Experience using KPIs to drive results.
• Proven ability to lead and develop employees.
• Strong customer focus and commitment to quality.
• Excellent communication and problem-solving skills.
• Ability to drive change and process improvement.
• Strong organizational and time management skills.

Benefits

• Comprehensive health-related benefits starting day one.
• 401(k) and company paid life insurance.
• Tuition reimbursement.
• Minimum of 18 days of paid time off per year.
• Paid holidays.