Customer Onboarding Specialist - Remote

Overview

The Customer Onboarding Specialist at McKesson serves as the primary point of contact for clients, ensuring successful onboarding of new business opportunities while adhering to compliance and business rules.

In Short

• Acts as the onboarding lead for new customer implementations.
• Ensures all requirements for pricing, regulatory, and credit are met.
• Provides first contact support and issue resolution.
• Collaborates with various departments to ensure timely account releases.
• Conducts detailed analyses and reviews of processes with adherence to SOX compliance.
• Gathers and analyzes data from reporting resources.
• Seeks continuous improvement of onboarding processes.
• Maintains strong communication with stakeholders.
• Handles escalations and coordinates across functional areas.
• May support additional duties related to new customer implementations.

Requirements

• 0-2 years of project management or sales support experience.
• Strong interpersonal and communication skills.
• Proficient in Microsoft Office Suite.
• Ability to manage multiple implementations simultaneously.
• High degree of self-motivation and organizational skills.
• Attention to detail and confidentiality.
• Experience in the pharmaceutical industry is a plus.
• Knowledge of Smartsheet, Tableau, SQL, and MS Access is a plus.
• Positive and professional demeanor in interactions.
• Fast learner with an innovative approach.

Benefits

• Competitive compensation package.
• Annual bonus or long-term incentive opportunities.
• Diverse and inclusive work environment.
• Opportunities for growth and impact.
• Focus on health, happiness, and well-being.