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D365 F&O Senior Consultant, SCM/WHS - Managed Services - Remote

Posted 1 week ago
All others
Full Time
Worldwide

Overview

The D365 F&O Senior Consultant will support MCA Connect in delivering exceptional customer service through expertise in Dynamics 365 ERP, focusing on Supply Chain Management and Warehouse Management modules.

In Short

  • Provide outstanding customer service and achieve client satisfaction
  • Monitor and triage new support cases
  • Troubleshoot issues and deliver high quality solutions
  • Effectively communicate with customers and team members
  • Develop best practice knowledge base and articles
  • Design and document functional specifications for warehouse operations
  • Configure and customize Dynamics 365 warehouse management module
  • Provide comprehensive training on warehouse management functionalities
  • Participate in larger project initiatives
  • Continue professional education and set training goals

Requirements

  • Minimum of 5 years Dynamics 365 ERP Manufacturing/Supply Chain experience
  • Minimum of 2 years of Dynamics 365 ERP implementation experience
  • Minimum 5 years of industry and/or consulting experience
  • Strong industry experience in Supply Chain or Materials Management
  • Excellent communication, planning, and organization skills
  • Ability to travel up to 50%
  • Bachelor’s degree or equivalent experience
  • Fluent in English
  • Valid Driver’s License

Benefits

  • Work with a leading Microsoft Partner
  • Opportunity for professional growth and education
  • Be part of a dynamic team focused on innovation
  • Engage with a variety of clients and projects
  • Flexible work environment
MCA Connect logo

MCA Connect

MCA Connect is a dynamic company specializing in managed services solutions for Dynamics 365 projects. With a focus on client satisfaction, MCA Connect directs post go-live activities and ensures the successful delivery of software implementation deployments. The company values strong project management practices and offers a supportive work environment with benefits such as unlimited paid time off, 401k matching, and training support.

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