D365 F&O Senior Finance Consultant, Managed Services - Remote

Overview

The D365 F&O Senior Finance Consultant will be part of the Managed Services team, delivering exceptional customer service and support for Dynamics 365 ERP applications, focusing on financial and project modules.

In Short

• Provide outstanding customer service and achieve client satisfaction.
• Monitor and triage new support cases.
• Troubleshoot issues and deliver high quality solutions.
• Effectively communicate with customers, partners, and team members.
• Develop whitepapers and best practice knowledge base.
• Create and deliver proactive services.
• Maintain effective customer relationships.
• Log incidents and document communications.
• Participate in larger project initiatives.
• Continue professional education with training goals.

Requirements

• 5 years Dynamics 365 Finance and Operations experience.
• 2 years Dynamics 365 ERP implementations experience.
• 2 full lifecycle Dynamics 365 ERP implementations.
• 5 years industry or consulting experience.
• Certification in Dynamics 365 ERP Financials.
• Proficient in US GAAP.
• Excellent communication and organization skills.
• Strong customer relationship skills.
• Bachelor’s Degree or equivalent experience.

Benefits

• Work with a leading Microsoft Partner.
• Opportunity for professional growth and development.
• Participate in innovative projects.
• Collaborative team environment.
• Access to training and certification opportunities.