Customer Success Manager - Remote

Overview

MaxBrain is a leading partner for holistic corporate academies, utilizing modern software and learning technology to enhance knowledge transfer and make companies more successful.

In Short

• Actively manage a diverse customer base, helping them implement EdTech solutions.
• Design strategic learning solutions and oversee their implementation.
• Work with high responsibility and attention to detail for your accounts.
• Support team efforts and contribute to the development of our learning platform and services.
• Experience in customer management and/or project management, ideally in IT or education.
• Strong communication skills, initiative, and an agile work approach.
• Passion for education, innovation, and digital technologies.
• Fluency in German, good English skills, French is a plus.
• Quick learner with digital tools.
• Modern work culture with flexible hours and remote options.

Requirements

• Experience in customer management and/or project management, ideally in IT or education.
• Strong communication skills, initiative, and an agile work approach.
• Passion for education, innovation, and digital technologies.
• Fluency in German, good English skills, French is a plus.
• Quick learner with digital tools.

Benefits

• Modern work culture with a motivated team, flexible hours, remote options, and attractive benefits.
• Exciting insights into SaaS, education technology, and innovation management.
• Part of a dynamic scale-up with real development opportunities.
• Office located in the heart of Zurich (5 min walk from the main station).