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Customer Success Manager (FinOps) - Remote

Posted 4 weeks ago
Customer Service
Full Time
TX, USA

Overview

The Customer Success Manager (FinOps) at Mavvrik will serve as a trusted advisor to customers, focusing on financial accountability and efficiency in cloud environments.

In Short

  • Own the customer journey from onboarding to renewal.
  • Build relationships with stakeholders across technical and financial teams.
  • Provide guidance on cloud cost management and governance.
  • Lead business reviews focused on customer outcomes.
  • Drive financial accountability within customer organizations.
  • Identify risks and solve challenges proactively.
  • Advocate for customer needs within Mavvrik.

Requirements

  • 4 - 7 years in Customer Success or related roles.
  • Experience with FinOps and cloud financial management.
  • Familiarity with AWS, Azure, Google Cloud, and on-premises technologies.
  • Strong knowledge of cloud cost governance.
  • Ability to communicate complex topics to diverse audiences.
  • Proven relationship-building skills.
  • Preferred certifications in FinOps or cloud technologies.

Benefits

  • Join a high-growth company redefining cloud financial management.
  • Make a significant impact on customer success.
  • Collaborate with a passionate and dedicated team.
  • Receive a competitive salary, equity, and benefits.
Mavvrik logo

Mavvrik

Mavvrik is a rapidly growing company focused on providing financial precision and governance in complex hybrid, multi-cloud, and AI-powered environments. With $6.3 million in recent funding, Mavvrik is dedicated to helping organizations manage their cloud spending, AI workloads, and financial control as they adopt hybrid cloud strategies. The company addresses the challenges of cloud cost management and governance, enabling customers to make informed decisions across finance, engineering, and operations teams. Mavvrik is committed to redefining cloud and AI financial management, making a significant impact on its customers' success.

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