Remote Otter LogoRemoteOtter

Senior Customer Success Manager (FinOps/Cloud Infrastructure) - Remote

Posted 4 weeks ago
Customer Service
Full Time
USA

Overview

The Senior Customer Success Manager role at Mavvrik focuses on enabling financial accountability and efficiency in cloud infrastructure management, specifically within FinOps and cloud governance.

In Short

  • Own the customer journey from onboarding to renewal.
  • Build trusted relationships with stakeholders.
  • Provide guidance on cloud cost management and governance.
  • Lead customer business reviews focused on outcomes.
  • Help drive financial accountability within teams.
  • Identify risks and solve challenges for customer satisfaction.
  • Advocate for customer needs internally.

Requirements

  • 7-10+ years in Customer Success or related roles.
  • Experience with FinOps, cloud financial management, or hybrid/multi-cloud.
  • Familiarity with public cloud platforms (AWS, Azure, Google Cloud).
  • Knowledge of cloud cost governance and FinOps frameworks.
  • Ability to communicate technical topics to diverse audiences.
  • Experience influencing stakeholders across teams.
  • Proven relationship-building skills.
  • Preferred certifications in relevant cloud technologies.

Benefits

  • Be part of a high-growth company in cloud financial management.
  • Make a real impact on customer challenges.
  • Work with a collaborative team focused on precision.
  • Competitive salary, equity, and benefits.
Mavvrik logo

Mavvrik

Mavvrik is a rapidly growing company focused on providing financial precision and governance in complex hybrid, multi-cloud, and AI-powered environments. With $6.3 million in recent funding, Mavvrik is dedicated to helping organizations manage their cloud spending, AI workloads, and financial control as they adopt hybrid cloud strategies. The company addresses the challenges of cloud cost management and governance, enabling customers to make informed decisions across finance, engineering, and operations teams. Mavvrik is committed to redefining cloud and AI financial management, making a significant impact on its customers' success.

Share This Job!

Save This Job!

Similar Jobs:

Groupon

Senior Manager of Cloud/Infrastructure - Remote

Groupon

9 weeks ago

Join Groupon as a Senior Manager of Cloud/Infrastructure to lead a team in transforming cloud solutions and driving innovation.

Worldwide
Full-time
DevOps / Sysadmin
Webgility logo

Senior Customer Success Ops Manager - Remote

Webgility

6 weeks ago

Join Webgility as a Senior Customer Success Ops Manager to optimize processes and leverage AI tools for enhancing customer success.

India
Full-time
Customer Service
3,500,000 - 4,500,000 INR/year
Axon logo

Senior Customer Success Manager I - Remote

Axon

7 weeks ago

The Senior Customer Success Manager I at Axon is responsible for building long-term partnerships with larger customers and ensuring their successful use of Axon's products.

USA
Full-time
Customer Service
Axon logo

Senior Customer Success Manager I - Remote

Axon

8 weeks ago

The Senior Customer Success Manager I will build long-term partnerships with Axon's larger customers, ensuring they achieve their operational goals through effective use of Axon's products.

USA
Full-time
Customer Service
Corti logo

Senior Customer Success Manager - Remote

Corti

4 weeks ago

Join Corti as a Senior Customer Success Manager to lead customer transitions to AI-driven healthcare solutions.

Worldwide
Full-time
Sales / Business