Senior Associate, Client Delivery (Technical) - Remote

Overview

Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com.

In Short

• Join Maven's growing Client Delivery Team as a Senior Associate.
• Support clients by gathering reporting and technical requirements.
• Lead high-impact client projects ensuring exceptional outcomes.
• Manage timelines and align stakeholders for project success.
• Collaborate with internal technical teams for client onboarding.
• Handle data mapping and file-based integrations.
• Troubleshoot test accounts and delivery schedules.
• Apply problem-solving skills to resolve technical issues.
• Work in a hybrid environment with opportunities for professional growth.
• Be part of a mission-driven organization focused on women's health.

Requirements

• 1-3 years of experience in client delivery, operations, or project management.
• Exceptional communication and interpersonal skills.
• Strong organizational and detail-oriented capabilities.
• Analytical mindset with experience in data-driven decision-making.
• A proactive attitude and comfort with ambiguity.
• Bachelor’s degree or equivalent experience.

Benefits

• Access to Maven's full platform and specialists.
• Wellness partnerships for whole-self care.
• Hybrid work model with in-office meals.
• 16 weeks of paid parental leave and new parent stipend.
• Annual professional development stipend.
• 401K matching for US-based employees.