Client Delivery Associate - Remote

Overview

The Client Delivery Associate at Cherre plays a crucial role in ensuring client satisfaction and success by integrating Cherre’s products into clients' operations, supporting data projects, and fostering strong client relationships.

In Short

• Ensure client success and satisfaction.
• Integrate Cherre’s products into client operations.
• Support Client Success Managers with key accounts.
• Document processes for superior client experience.
• Handle client escalations and resolutions.
• Assist in project planning and monitoring.
• Maintain project documentation and tools.
• Collaborate with cross-functional teams.
• Contribute to business reviews and client relationships.
• Provide administrative support to project managers.

Requirements

• Qualification in Business Administration or related field.
• Experience with SQL, Python, or GraphQL.
• Strong communication and problem-solving skills.
• 2-4 years in project coordination or management.
• Ability to adapt to changing project requirements.
• Experience in a fast-paced environment.
• Familiarity with project management methodologies.
• Proficiency in project management tools.
• Strong organizational and time management skills.
• Ability to handle sensitive information discreetly.

Benefits

• Base salary of $50,000-$70,000.
• Equity options in the company.
• Comprehensive healthcare plans.
• Generous parental leave policy.
• Unlimited vacation days.
• Flexible work schedule and remote options.
• Professional development opportunities.
• Supportive and inclusive company culture.