Program Manager - Remote

Overview

Maven AGI is an enterprise AI platform focused on revolutionizing customer service through advanced conversational AI agents. We aim to improve customer experiences while reducing costs.

In Short

• Lead customer onboarding initiatives and cross-functional project execution.
• Partner with Sales and Solutions teams to design tailored onboarding plans.
• Define success criteria and manage timelines and milestones.
• Drive coordination between Sales, Product, Engineering, and Customer Success.
• Maintain accurate project plans and develop dashboards to track progress.
• 5+ years of experience in program or project management, preferably in B2B SaaS or AI/ML.
• Exceptional organizational skills and ability to manage multiple projects.
• Strong communication and stakeholder management skills.
• Thrive in fast-paced, startup environments.
• Champion customer needs and advocate for delivering valuable experiences.

Requirements

• 5+ years of experience in program or project management.
• Experience with cross-functional teams and external stakeholders.
• Proven track record in managing customer-facing technical projects.
• Strong organizational and communication skills.
• Ability to work in a fast-paced environment with ambiguity.
• Customer-first mindset.
• Ability to manage multiple programs concurrently.
• Comfort with rapid change and ownership.
• Value team cohesion and diverse perspectives.

Benefits

• High impact in the cutting-edge field of AI innovation.
• Competitive salary and comprehensive benefits.
• Meaningful equity stakes.
• Diverse and inclusive work environment.