Program Manager - Remote

Overview

The Program Manager at Bostrom plays a pivotal role in enhancing client satisfaction and retention by supporting strategic goals through the management of member-focused services, development of educational programming, and execution of meetings and events.

In Short

• Provide assistance to members regarding policies and procedures.
• Oversee member programs and services.
• Design and maintain online information systems.
• Create materials and manage website and social media content.
• Serve as the staff liaison to committees.
• Oversee educational programming and certification.
• Lead member and client support at events.
• Manage budgets and vendor relationships.
• Coordinate Board meetings and prepare formal meeting minutes.
• Perform other duties as required.

Requirements

• Bachelor’s degree in a related field or equivalent experience.
• 3 – 5 years of association management experience.
• Strong critical and analytical thinking skills.
• Effective communication skills.
• Knowledge of customer databases and project management software.
• Professional demeanor with strong customer service skills.
• Ability to manage multiple projects simultaneously.
• Collaborative and self-motivated.
• Exhibit accountability and a positive attitude.

Benefits

• Full-time position with typical hours Monday-Friday.
• Opportunity for domestic or international travel.
• Support for professional development and continuous learning.
• Engagement in meaningful work that supports client goals.
• Collaborative work environment.