Senior Implementation Engineer - Remote

Overview

Mark43 is looking for a Senior Implementation Engineer to join our Integrations Architecture team. You will be the go-to expert for designing and advising on the infrastructure that supports critical interfaces and Identity Management to the Mark43 Product. Your work will directly impact public safety organizations, helping them streamline and secure their operations through high-quality, resilient technology solutions.

In Short

• Design solutions and advise internal teams on maintaining and deploying hybrid infrastructure.
• Troubleshoot issues within a containerized cluster running on AWS.
• Work through complex support requests involving custom Linux configurations.
• Document reusable infrastructure patterns to improve efficiency.
• Participate in strategy sessions to evolve infrastructure approach.
• Understand and leverage Identity Management systems for SSO authentication.
• Implement certificates in Linux and clustered environments.
• Collaborate with engineering and customer success teams.
• Communicate technical hurdles and solutions to stakeholders.
• Drive ownership of work and find solutions in complex situations.

Requirements

• 10+ years of experience managing Linux and Windows environments.
• Experience with containerized and clustered infrastructures, particularly in AWS.
• Proficient in Terraform for infrastructure as code.
• Experience with CI/CD pipelines in GitHub Actions.
• Knowledge of Identity Management systems and SSO implementation.
• Strong troubleshooting skills in hybrid infrastructures.
• Excellent communication and collaboration skills.
• U.S. Citizenship required due to the nature of customers.

Benefits

• Opportunity to make a real-world impact through technology.
• Flexible remote work environment.
• Inclusive culture that values diversity.
• Support for professional development and growth.
• Collaborative team atmosphere.