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Certified Peer Specialist - Remote

Posted 11 weeks ago
Customer Service
Full Time
DC, USA

Overview

Great opportunity for recovery coaches and peers in training to have a voice and make a difference! Marigold Health is looking for an innovative peer recovery specialist to help people find their path to wellness and reduced substance use utilizing a new model for technology-enabled peer support.

In Short

  • Engage in app chat moderation and member management.
  • Facilitate meaningful conversations related to recovery experiences.
  • Oversee group chats and ensure adherence to community guidelines.
  • Review flagged content using Natural Language Processing alerts.
  • Provide 1:1 peer support services to members.
  • Document member engagements in electronic records.
  • Travel onsite for outreach visits as needed.
  • Engage members through various digital platforms.
  • Work independently and prioritize tasks effectively.
  • Fluency in Spanish is a significant plus.

Requirements

  • Certification as a Peer Specialist in substance use disorder or mental health recovery in Washington, DC.
  • Reliable access to internet in a private space.
  • Comfort operating a smartphone and software tools.
  • Access to reliable transportation for onsite visits.
  • Willingness to share personal lived experiences.
  • Ability to create wellness plans and recovery goals.
  • Willingness to work evening and weekend hours.
  • Experience delivering peer support digitally is a plus.
  • Ability to adapt and prioritize tasks to meet member needs.

Benefits

  • Opportunity to make a significant impact in the community.
  • Flexible hours based on experience and needs.
  • Work in a supportive and innovative environment.
  • Access to ongoing training and development.
  • Collaborate with a team of passionate professionals.
Marigold Health logo

Marigold Health

Marigold Health is a dynamic organization focused on enhancing member engagement and enrollment in healthcare services. With a commitment to community outreach, Marigold Health employs a dedicated team of Outreach Specialists and call center staff to implement effective outreach strategies. The company fosters a culture of professional growth and collaboration, working closely with clinic leadership and external partners to create welcoming environments for members. Marigold Health values data-driven decision-making and continuous improvement, ensuring that their outreach initiatives are impactful and aligned with organizational goals.

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