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Certified Peer/Recovery Coach App Group Moderator - Remote

Posted 4 weeks ago
Customer Service
Full Time
USA
25.00 USD/hour

Overview

A unique opportunity for recovery coaches and peers to have a voice and make a difference! Marigold Health is looking for an innovative peer/recovery coach to help people find their path to wellness and reduced substance use utilizing a new model for technology-enabled peer support.

In Short

  • Engage and moderate group chats and forums within the app.
  • Utilize personal experiences to support others in recovery.
  • Ensure adherence to community guidelines and maintain a safe space.
  • Monitor flagged content and take necessary actions.
  • Welcome and support new members in the app community.
  • Document member interactions in the record systems.
  • Work independently while knowing when to seek help.
  • Be willing to work evening and weekend hours.
  • Experience in digital peer support is a plus.
  • Fluency in Spanish is a significant plus.

Requirements

  • Certification as a Peer Specialist or Recovery Coach preferred.
  • Reliable internet access in a private space.
  • Comfort with smartphones, computers, and software tools.
  • Ability to document engagements electronically.
  • Demonstrated ability to create wellness plans.
  • Ability to prioritize tasks effectively.
  • Willingness to share personal recovery experiences.

Benefits

  • Full-time, exempt, salaried role.
  • Hourly rate of $25.00.
  • 3 days of PTO.
  • Access to a 401k.
  • Company-provided equipment.
Marigold Health logo

Marigold Health

Marigold Health is a dynamic organization focused on enhancing member engagement and enrollment in healthcare services. With a commitment to community outreach, Marigold Health employs a dedicated team of Outreach Specialists and call center staff to implement effective outreach strategies. The company fosters a culture of professional growth and collaboration, working closely with clinic leadership and external partners to create welcoming environments for members. Marigold Health values data-driven decision-making and continuous improvement, ensuring that their outreach initiatives are impactful and aligned with organizational goals.

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