People Partner - Remote

Overview

Manychat is a leading Chat Marketing platform. We help businesses engage with their customers on Instagram, Facebook Messenger, WhatsApp, and Telegram. Trusted by over 1 million brands in 170+ countries, we’re an official Meta Business Partner, backed by top investors, including Bessemer Venture Partners. With 230+ teammates across international offices in Austin, Barcelona, Yerevan, São Paulo, and Amsterdam — Manychat helps businesses across the globe improve their ROI and grow faster.

In Short

• Act as a co-pilot to the Finance and CX leadership teams, providing strategic advice and hands-on support on org design, team development.
• For our Finance team - develop and implement scalable frameworks: talent strategy, career paths, expectation management, enable performance management & engagement in team, support people managers.
• Be the eyes and ears across all levels of CX, ensuring agents feel heard and supported, and leadership is equipped with insights to act on real challenges.
• Help shape future state organisational design as both teams scale.
• Act as a coach and thought partner on leadership challenges.
• Leverage data and org diagnostics to uncover blind spots, surface people issues early, and influence strategic decisions.
• Join the broader People Partner community, contributing to global strategy while enjoying full ownership over your areas.

Requirements

• Proven experience in a People Partner or HR Business Partner role, ideally within high-growth or product-led environments.
• Demonstrated ability to build people systems from scratch, you know what good looks like, and how to tailor it to the business.
• Strong coaching and leadership development skills, especially with senior stakeholders and frontline managers.
• An ability to bridge strategy and execution you can zoom out to see the longterm org health and also roll up your sleeves to get things done.
• A high level of business acumen, you’re curious about how the function works and how people practices drive outcomes.
• Comfort operating in ambiguous, evolving environments, with the resilience and flexibility to support change.
• Proficiency in English, and ideally experience working with global teams.
• Background in HR, Business, Psychology, or a related field is helpful, but hands-on experience and critical thinking matter more than degrees.

Benefits

• Remote onboarding and probation period for candidates outside of Barcelona.
• Relocation support for you and your family.
• Professional development budget for relevant conference tickets, training programs, or courses.
• Flexible benefits plan to customize your own perks.
• Comprehensive health insurance for you, your partner, and your kids.
• Free meals and snacks in the office.
• Hybrid format to split your time between the comforts of home and collaborative WeWork spaces.