Teller - Remote

Overview

This position specializes in enhancing customer experience through digital engagement and efficient transaction processing. The Teller is responsible for providing exceptional service, managing lobby interactions, and processing financial transactions accurately.

In Short

• Provide exceptional customer service and address customer needs.
• Educate customers through digital demonstrations.
• Manage lobby interactions and greet customers.
• Process financial transactions accurately and efficiently.
• Handle escalated account service issues.
• Complete branch-related operational activities.
• Adhere to compliance and operational risk controls.
• Maintain internal control standards.
• Support the bank's values and culture.
• Perform additional duties as assigned.

Requirements

• High school diploma or GED.
• Minimum of 6 months customer service experience.
• Proven verbal and interpersonal communication skills.
• Exceptional customer service abilities.
• Strong organizational and time management skills.
• Proficient with internet user-level technology.
• Bilingual skills preferred based on branch needs.
• Ability to stand for long periods and lift objects.
• Ability to read fine print.
• Ability to interact with customers face to face.

Benefits

• Competitive pay and benefits.
• Paid volunteer time each year.
• Support for employee growth and development.
• Commitment to a drug-free workplace.
• Equal employment opportunities for all.