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Collections Specialist III - Remote

Posted 5 weeks ago
Finance / Legal
Full Time
DE, USA
$18.57 - $30.95/hour

Overview

The Collections Specialist III manages complex accounts related to foreclosure, bankruptcy, and collections, ensuring effective communication with borrowers and adherence to compliance standards.

In Short

  • Manage complex accounts in foreclosure and bankruptcy.
  • Initiate contact with delinquent borrowers.
  • Assess repayment prospects and arrange repayment schedules.
  • Contact attorneys and bankruptcy trustees as needed.
  • Conduct skip tracing and submit account placement recommendations.
  • Negotiate sales transactions with buyers.
  • Maintain compliance with operational risk controls.
  • Promote belonging and support M&T Bank's brand.
  • Work under general supervision with autonomy in skip tracing.
  • Complete other related duties as assigned.

Requirements

  • Minimum 3 years of higher education and/or work experience.
  • At least 1 year of experience in customer service or collections.
  • Proficient in word processing and spreadsheet software.
  • Detail-oriented with strong communication skills.
  • Knowledge of M&T Bank systems is preferred.

Benefits

  • Competitive pay based on experience.
  • Comprehensive benefits including medical and retirement.
  • Forty hours of paid volunteer time each year.
  • Support for employee growth and development.
  • A commitment to a drug-free workplace.

M.A.T.T.C

Manufacturers and Traders Trust Co

Manufacturers and Traders Trust Co, commonly known as M&T Bank, is a financial holding company headquartered in Buffalo, New York. With a legacy spanning over 165 years, M&T Bank is dedicated to making a positive impact in the lives of individuals and the communities it serves. The bank combines traditional banking services with wealth management and institutional capabilities through its affiliates, including Wilmington Trust. M&T Bank operates a vast network of over 1,000 branches and 2,200 ATMs across 12 states, from Maine to Virginia and Washington, D.C. The company prides itself on building long-lasting relationships with customers while maintaining a commitment to integrity, collaboration, and community involvement. As an employer, M&T Bank offers competitive benefits and fosters a culture of growth and development for its employees.

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