Sales Operations Manager - Remote

Overview

We seek a Sales Operations Manager to join and manage the processes, tools, and technologies supporting the success of sales and partner success teams. As a Sales Operations Manager, your responsibilities range from developing resources and tracking long-term sales data to forecasting support for new sales and partner success.

In Short

• Own Sales, Partner Success dashboards & monitor KPIs, and implement strategies to improve sales efficiency
• Generate actionable analyses and insights that inform strategic decisions
• Support a team to continuously improve the strategic account designation and territory assignment
• Improve and revise sales, renewal, and cross-sell processes
• Evaluate, implement, and train teams on sales tools and technologies
• Manage the day-to-day operation of the sales and partner success tech stack
• Report to the Vice President of Sales and collaborate with marketing, finance, and product teams
• Drive pipeline management and forecasting in conjunction with sales leadership
• Collaborate in setting quotas and incentives
• Proven track record of project management and optimizing sales processes

Requirements

• Proven track record of project management
• Experience optimizing sales and renewal processes
• Strong pipeline management and forecasting background
• Familiarity with Gong, Prolifiq, Slack, Hubspot
• Experience with Looker or similar BI tools
• Deep understanding of a customer lifecycle
• Experience implementing CPQ systems is preferred
• Experience with Salesforce is required
• Strong analytical and communication skills
• Ability to work within a cross-functional team

Benefits

• Stock Options
• Medical, vision, and dental coverage
• 401(k)
• Flexible work location
• Generous PTO, vacation, and tenure-based sabbatical Policy
• Inclusive parental leave
• $1,000 new-parent mental wellness benefit
• Commuter card, if you commute
• Access to One Medical
• Healthcare & Dependent Care FSA