Operations Manager for Offshore Team - Remote

Overview

The Operations Manager will lead and manage offshore teams across various functional areas in the financial services industry, focusing on performance, payroll, and operational excellence.

In Short

• Lead and support offshore teams including loan support and client services.
• Implement performance management systems for team efficiency.
• Oversee payroll and financial operations ensuring compliance.
• Analyze and optimize operational workflows for cost effectiveness.
• Contribute to strategic planning for offshore expansion.
• Monitor offshore income streams and address financial shortfalls.
• Manage vendor relationships critical to operations.
• Ensure adherence to labor laws and industry standards.
• Provide insights on offshore market trends to senior leadership.
• Foster a collaborative work environment across geographical boundaries.

Requirements

• 8+ years experience in the Australian mortgage industry.
• Proven leadership and team management experience.
• 3+ years as an Operations Manager.
• Strong background in process improvement.
• Experience in HR-related functions.
• Training and recruitment experience.
• Detail-oriented with strong Microsoft Office skills.
• Ability to work under tight timelines.
• Excellent written and spoken English.

Benefits

• Opportunity to lead a diverse offshore team.
• Engagement in strategic planning and operational scaling.
• Work in a recognized financial services provider.
• Collaborative work environment.
• Potential for professional growth and development.