Working Student in CRM (m/f/d) - Remote

Overview

This position is for a working student in the CRM department, where you will play a crucial role in shaping customer communication and retention strategies.

In Short

• Support planning, implementation, and optimization of CRM campaigns.
• Assist in designing segmentation and personalization strategies using modern CRM tools.
• Analyze campaign performance and derive concrete optimization proposals.
• Develop customer journeys and lifecycle campaigns along the entire customer experience.
• Actively participate in a dynamic nail-beauty environment.
• Work with tools like Klaviyo, HubSpot, or Salesforce.
• Communicate effectively in both German and English.
• Contribute ideas and take responsibility for projects.
• Gain practical experience in customer retention.
• Enjoy flexible working conditions, including remote work.

Requirements

• Currently enrolled in a university program.
• Proficient in German and English, both written and spoken.
• Initial experience in CRM or email marketing is a plus.
• Strong analytical thinking and affinity for data.
• Interest in customer experience and lifecycle marketing.
• Motivated and proactive attitude.

Benefits

• Direct influence on the company's success.
• Flexible working hours and the option to work remotely.
• A culture that values teamwork and flat hierarchies.
• Opportunities for personal and professional growth.
• Be part of a young, dynamic team in the heart of Berlin.
• Complete home office setup provided.
• Regular team events and activities.
• Access to a Germany-wide public transport ticket.