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Senior Customer Experience Operations Manager - Remote

Posted 15 weeks ago
Customer Service
Full Time
Worldwide

Overview

MagicSchool is the premier generative AI platform for teachers. We're just over a year and a half old, and more than 4M teachers from all over the world have joined our platform. Join a top team at a fast growing company that is working towards real social impact.

In Short

  • Develop strategies to optimize revenue across sales, marketing, and customer success.
  • Identify and improve inefficiencies in the revenue cycle.
  • Manage the selection and implementation of CRM systems.
  • Collaborate with sales, marketing, and customer success teams.
  • Provide regular reports on key performance indicators.

Requirements

  • 5+ years work experience.
  • Track record of success.
  • Startup experience.
  • Recent IC experience.
  • Salesforce experience is required.

Benefits

  • Unlimited PTO.
  • 100% employer covered health insurance.
  • Wellness stipend.
  • 401(k) match.
  • Vision/dental insurance.
Magicschool logo

Magicschool

MagicSchool is a rapidly growing generative AI platform dedicated to empowering teachers worldwide. With over 3.5 million educators already on board, the company focuses on creating meaningful social impact through innovative educational technology. Founded just over a year ago, MagicSchool is committed to enhancing the teaching and learning experience by providing seamless integrations and support for various educational systems. The company values community, innovation, and excellence, striving to put educators at the center of change while ensuring responsible and equitable use of AI in education.

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