Remote Otter LogoRemoteOtter

Senior Customer Experience Operations Manager - Remote

Posted 1 week ago

Overview

MagicSchool is the premier generative AI platform for teachers. We're just over a year and a half old, and more than 4M teachers from all over the world have joined our platform. Join a top team at a fast growing company that is working towards real social impact.

In Short

  • Develop strategies to optimize revenue across sales, marketing, and customer success.
  • Identify and improve inefficiencies in the revenue cycle.
  • Manage the selection and implementation of CRM systems.
  • Collaborate with sales, marketing, and customer success teams.
  • Provide regular reports on key performance indicators.

Requirements

  • 5+ years work experience.
  • Track record of success.
  • Startup experience.
  • Recent IC experience.
  • Salesforce experience is required.

Benefits

  • Unlimited PTO.
  • 100% employer covered health insurance.
  • Wellness stipend.
  • 401(k) match.
  • Vision/dental insurance.

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