Customs Operations Team Leader - Remote

Overview

The Customs Operations Team Leader at A.P. Moller - Maersk will oversee customs operations, ensuring timely and accurate service delivery while maintaining compliance with customs regulations and enhancing customer satisfaction.

In Short

• Lead the customs operations team to ensure efficient service delivery.
• Implement improvements in productivity and compliance.
• Manage customer interactions and resolve complaints.
• Analyze and present data reports to stakeholders.
• Ensure all customs authority requirements are met.
• Support team engagement and training initiatives.
• Participate in customs-related projects.
• Maintain relationships with customers and internal stakeholders.
• Deputize for Customs Manager when necessary.
• Promote company values and diversity in the workplace.

Requirements

• High English proficiency (C1 level).
• Knowledge of local customs authorities and regulations.
• Strong customer-facing skills and orientation.
• Supervisory and management skills.
• Ability to work under pressure and meet deadlines.
• Excellent communication skills.
• Experience in team support and training.
• Proven problem-solving abilities.
• Collaborative mindset and networking skills.
• Commitment to company values and diversity.

Benefits

• Opportunity to work in a diverse and inclusive environment.
• Be part of a global leader in shipping services.
• Engage in innovative solutions for customer needs.
• Continuous personal and professional development.
• Support for adjustments during the hiring process.