Remote Otter LogoRemoteOtter

Cargo Care Lead - Remote

Posted 5 days ago
Sales / Business
Full Time
Netherlands

Overview

The Cargo Care Lead at Maersk plays a crucial role in ensuring high standards of customer satisfaction and operational excellence in cargo operations, while fostering collaboration and communication among stakeholders.

In Short

  • Coordinate and optimize cargo movements with shipping partners and stakeholders.
  • Communicate cargo status and loading schedules effectively.
  • Provide proactive updates to customers regarding shipment statuses.
  • Manage deadlines and prevent short shipments.
  • Focus on longstanding management of cargo across key hubs.
  • Ensure compliance with relevant regulations and industry standards.
  • Drive cost ownership and adhere to cost management procedures.
  • Enhance customer experience by eliminating unhappy flows.
  • Collaborate with terminal facilities for seamless operations.
  • Foster a diverse and inclusive workplace culture.

Requirements

  • Excellent communication skills.
  • Strong stakeholder management abilities.
  • Proactive and strategic thinker.
  • Empathy towards customer needs.
  • Hands-on approach to operational tasks.
  • Ability to work in a dynamic environment.
  • Understanding of cargo operations and logistics.
  • Knowledge of regulatory compliance in transportation.
  • Experience in managing operational excellence.
  • Commitment to diversity and inclusion.

Benefits

  • Dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • Collaboration with a diverse team of professionals.
  • Impactful role in a leading global logistics company.
  • Commitment to employee well-being and support.

P.A.F

Pilot Air Freight

APM Terminals MedPort Tangier S.A is a key player in the global logistics and shipping industry, operating as part of the A.P. Moller - Maersk network. The company focuses on enhancing the efficiency of transshipment, import, and export gateway terminals while serving a diverse clientele that includes shipping lines, cargo owners, and logistics providers. APM Terminals is committed to transforming its operations into a safer and more integrated global terminal operator, fostering a dynamic and inclusive work environment that values diversity and recognizes employee contributions. With a strong emphasis on safety, productivity, and process optimization, APM Terminals MedPort Tangier S.A plays a vital role in facilitating international trade and logistics.

Share This Job!

Save This Job!

Similar Jobs:

Join Joko as a Care Lead to oversee customer service operations and enhance user satisfaction.

Worldwide
Full-time
Customer Service
Valsoft Corporation logo

Client Care Lead - Remote

Valsoft Corporation

13 weeks ago

Lead the customer support operations as a Client Care Lead, ensuring efficient ticket management and client satisfaction.

Canada
Full-time
Customer Service
Vynca logo

Lead Care Manager - Remote

Vynca

2 weeks ago

Join Vynca as a Lead Care Manager, where you will coordinate comprehensive care for individuals with complex needs.

CA, USA
Full-time
All others
Vynca logo

Lead Care Manager - Remote

Vynca

6 weeks ago

Join Vynca as a Lead Care Manager to coordinate care for clients with complex needs in a hybrid role.

CA, USA
Full-time
Customer Service
Vynca logo

Lead Care Manager - Remote

Vynca

10 weeks ago

Vynca is seeking a Lead Care Manager to coordinate care for clients in Solano County, CA, working both in-field and remotely.

CA, USA
Full-time
Customer Service
$26 - $30/hour