Manager Transportation, Customer Delivery - Remote

Overview

The Transportation Manager of Customer Delivery will be responsible for advancing the end-to-end performance and agility of Macy’s customer delivery network. In this role you will be responsible for managing the company’s day-to-day customer delivery network in partnership with technology, digital, fulfillment, and third-party partners.

In Short

• Develop innovative and customer centric delivery strategies and solutions.
• Refine, enhance, and implement reporting and visibility tools to establish clear and measurable key performance indicators.
• Define a phased approach to advance Macy’s customer delivery agility and capabilities.
• Establish and develop partnerships with solution providers and industry thought leaders.
• Challenge conventional thinking and current state supply chain solutions and processes.
• Support business outcomes by identifying trends and metrics that deliver insights on financial and operational performance.

Requirements

• Bachelor’s degree or equivalent work experience in a related field.
• Strong communication skills, both written and verbal.
• Ability to work independently and provide strategic direction.
• Proven track record of working cross-functionally.
• Strong change management skills.

Benefits

• Comprehensive health and wellness coverage.
• 401(k) match to invest in your future.
• Paid time off and eight paid holidays.
• Continuous learning and leadership development opportunities.
• Merchandise discounts and performance-based incentives.