Remote Knowledge Manager

Overview

The Remote Knowledge Manager is a key member of Macrae’s global knowledge management task force, dedicated to supporting local recruiting teams in driving revenue and delivering exceptional service to clients and candidates.

In Short

• Provide remote assistance to local teams in scheduling meetings and interviews.
• Support 2-4 recruiters with administrative tasks as needed.
• Gather and distribute critical market intelligence information.
• Organize team collaboration meetings for business development.
• Research market trends to drive business leads.
• Ensure database records are accurate and up-to-date.
• Collaborate with other Knowledge Managers to share best practices.
• Prepare training materials and conduct training sessions.
• Organize and analyze company data while maintaining security standards.
• Must have 6+ years of experience in a support role within law firms or professional services.

Requirements

• Bachelor’s degree or equivalent required.
• Exceptional attention to detail and strong communication skills.
• Proficiency in Microsoft Office 365.
• Ability to manage multiple projects and meet deadlines.
• Commitment to client-focused service.
• Strong problem-solving and adaptability skills.
• Proactive and responsive to team needs.
• Interest in the legal industry is preferred.

Benefits

• Flexible work environment with a hybrid model.
• Comprehensive and competitive benefits package.
• Culture of continuous learning and professional growth.
• Emphasis on collaboration and inclusivity within the team.
• Support for balancing personal and professional commitments.