Customer Service Representative - Remote

Overview

We are hiring disciplined Cold Callers in Mexico to generate qualified leads for the US residential solar market. This role is 100 percent execution focused. You will be making high-volume outbound calls, following a strict script, qualifying homeowners, and booking appointments accurately.

In Short

• Making high-volume outbound calls to US homeowners
• Following approved scripts word-for-word
• Identifying qualified prospects based on clear criteria
• Booking appointments accurately into the system
• Applying correct call dispositions every time
• Maintaining call quality and compliance standards
• Hitting daily and weekly call and booking targets

Requirements

• Discipline and focus on execution
• Ability to follow scripts strictly
• Experience in outbound calling preferred
• Strong communication skills
• Ability to meet performance targets

Benefits

• Opportunity to work in a growing industry
• Performance-based incentives