Customer Support Representative - Remote

Posted Yesterday

Customer Service

Full Time

CA, USA

Overview

Lylu Wear is hiring a Customer Support Representative (Remote) to support our Distribution Department in Riverside. This role focuses on order-related assistance and customer communication across our supply and delivery flow.

In Short

Respond to customer inquiries about orders and deliveries.
Coordinate with distribution and warehouse teams.
Track shipments and resolve delivery issues.
Update order status in internal systems.
Ensure clear and timely customer communication.
Remote work within California.
Part-time or full-time flexibility.
Structured onboarding and training.
Supportive and collaborative team.
Long-term growth opportunities.

Requirements

Previous customer support experience preferred.
Strong written communication skills.
Comfortable working with CRM or support tools.
Organized and detail-oriented mindset.
Must be currently based in California.

Benefits

Remote work within California.
Part-time or full-time flexibility.
Structured onboarding and training.
Supportive and collaborative team.
Long-term growth opportunities.

Lylu Wear

Lylu Wear is a growing fashion brand that emphasizes customer satisfaction and efficient distribution operations. Based in Cleveland, the company is dedicated to providing exceptional support to its customers through effective communication and coordination with its distribution and warehouse teams. Lylu Wear offers remote work opportunities for Ohio residents, promoting a flexible work environment that values organization and detail-oriented individuals. The company fosters a supportive and collaborative team atmosphere, with structured onboarding and training, as well as long-term growth opportunities for its employees.

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