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Customer Support Representative - Remote

Posted 12 hours ago
Customer Service
Full Time
OH, USA

Overview

Lylu Wear is hiring a Customer Support Representative to support our Distribution Department in Cleveland. This role focuses on order-related assistance and customer communication across our supply and delivery flow.

In Short

  • Respond to customer inquiries about orders and deliveries.
  • Coordinate with distribution and warehouse teams.
  • Track shipments and resolve delivery issues.
  • Update order status in internal systems.
  • Ensure clear and timely customer communication.

Requirements

  • Previous customer support experience preferred.
  • Strong written communication skills.
  • Comfortable working with CRM or support tools.
  • Organized and detail-oriented mindset.
  • Must be currently based in Ohio.

Benefits

  • Remote work within Ohio.
  • Part-time or full-time flexibility.
  • Structured onboarding and training.
  • Supportive and collaborative team.
  • Long-term growth opportunities.
Lylu Wear logo

Lylu Wear

Lylu Wear is a growing fashion brand that emphasizes customer satisfaction and efficient distribution operations. Based in Cleveland, the company is dedicated to providing exceptional support to its customers through effective communication and coordination with its distribution and warehouse teams. Lylu Wear offers remote work opportunities for Ohio residents, promoting a flexible work environment that values organization and detail-oriented individuals. The company fosters a supportive and collaborative team atmosphere, with structured onboarding and training, as well as long-term growth opportunities for its employees.

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