Quality Assurance Analyst - Remote

Overview

Join our team as a Quality Assurance Analyst! Yes, you can! That's our attitude towards our work, ambitions, ideas, and relationships. We at Luminor believe that anyone has the potential to achieve big things and encourage everyone to achieve them, professionally and personally.

Whoever you are and whatever your role is, with Luminor, you will get a once-in-a-lifetime opportunity to build a local banking champion. Quality Assurance Analyst oversees arranging daily activities in the area, documenting, aligning, updating and improving internal processes and procedures, participating in risk management activities and projects related to the area. The role includes performing quality assurance activities, providing trainings to organization and supporting processing specialists in daily questions.

In Short

• Organize daily job in the Quality Assurance area and ensure efficient execution of Quality Assurance process. Carry out quality assurance checks and control effectiveness testing.
• Contribute to projects and initiatives related to Screenings, KYC and EDD operations from improvement areas angle.
• Proactively participate in the identification and assessment of compliance risks associated with the business activities and propose solutions for control developments to ensure customer related risks are managed effectively.
• Train and advise organization in discovered deficiencies during quality assurance, requirements, and best practices.
• Report on regular basis and upon request to the direct manager and Head of Department.
• Proactively plan, deliver and follow-up of personal tasks timely and according to the set quality standards, budget and Luminor values.
• Contribute to team and company performance through effective collaboration and acting with energy, enthusiasm, and commitment.

Requirements

• 2+ years of experience and extensive knowledge in AML/CFT area.
• High commitment, keeping oneself pro-actively updated on the upcoming procedural changes.
• Ability and willingness to train, support, and coach others.
• Higher education in Law, Business Administration or similar.
• Fluent English is required in spoken and written communication due to working on the Pan-Baltic level.

Benefits

• Flexibility. Flexible working hours, Hybrid work, and the possibility to work from anywhere in the EU, Iceland, Switzerland, and the UK (in total 90 days per year).
• International teams. Teams that go outside Pan-Baltic borders, where people value challenging work together with good humor and having fun.
• Culture. You’ll be joining a team where things move fast, ideas flow freely, and change is part of the everyday. It’s a dynamic environment that keeps you learning, growing, and never bored.
• More vacation. Additional weeks of vacation are available to all employees who have been in the company for 1 year or more.
• Volunteer time off. We care about giving back to society, therefore, you will get additional days off for volunteering purposes.
• Paid leave. We are proud of our employees who are participating in military training. Therefore, Luminor offers 30 fully paid calendar days for military training every year.
• Health benefits. A competitive benefits package in addition to your salary that includes health insurance after the first 3 months pass in all three Baltic states, as well as Health days in case of your absence due to sickness without a doctor's note needed.
• Wellbeing. Access to tools and resources that help you feel good and be productive at work and in life.
• Professional growth. Internal and external training programs, LinkedIn learning, workshops, conferences, online training, etc.
• Special Offer for Luminor products & services. Enjoy special offers & pricing for products and services provided by Luminor.
• Gross salary. 2260-3400 EUR/month, which is to be determined depending on your level of experience and competencies.