Enrollment Quality Manager - Remote

Overview

The Enrollment Quality Manager is responsible for maintaining and improving Lumata Health’s Enrollment Quality Program, ensuring the integrity and performance of the Enrollment team through oversight of auditing, training, process documentation, and compliance.

In Short

• 100% remote position.
• Monitor quality auditing tools and reports.
• Perform audits on enrollment calls and documentation.
• Provide data analysis of audit results.
• Collaborate on training and development programs.
• Identify opportunities for process improvements.
• Ensure compliance with HIPAA standards.
• Support adherence to training and secure practices.
• 5+ years of experience in healthcare operations.
• Excellent written and verbal communication skills.

Requirements

• Demonstrated success in quality assurance.
• Strong analytical and data interpretation skills.
• Experience with content development.
• Attention to detail and ability to identify insights.
• Organized and adaptable in a fast-paced environment.
• Bachelor’s or Master’s degree preferred.
• Familiarity with HIPAA regulations required.
• Experience with CRM platforms preferred.

Benefits

• Medical insurance for full-time employees.
• 401(k) plan.
• Flexible schedule.
• Paid time off and holidays.
• Employee Wellness Program.