Enrollment Manager - Remote

Overview

The Enrollment Manager will lead the Enrollment team at Thyme Care, responsible for enrolling new members and ensuring operational excellence in the enrollment process.

In Short

• Manage a team of Enrollment Specialist Team Leads.
• Accountable for the performance of Enrollment Specialists.
• Build effective communication channels within the team.
• Monitor and improve enrollment workflows.
• Partner with training teams to enhance skill development.
• Analyze performance data for strategic improvements.
• Lead change management processes.
• Shape the enrollment strategy to improve member experience.
• Support a culture of high performance and operational excellence.
• Contribute to the mission of transforming cancer care.

Requirements

• Strong management experience with a focus on coaching teams.
• Operational orientation with a track record of process improvement.
• Ability to lead cross-functional initiatives effectively.
• Comfort with ambiguity and fast-paced environments.
• Data savvy with strong analytical skills.
• Excellent written and verbal communication skills.

Benefits

• Opportunity to make a meaningful impact in healthcare.
• Competitive salary and total compensation package.
• Equity and benefits included in the compensation package.
• Supportive and inclusive company culture.
• Professional development opportunities.