Enrollment Operations Manager - Remote

Overview

The Enrollment Operations Manager is key in ensuring our enrollment processes are efficient, compliant, and data-driven. This role will serve as the critical link between the Registrar’s Office, Compliance, Admissions, and IT, focusing on improving data quality, process documentation, and interdepartmental communication.

In Short

• Ensure all enrollment documentation adheres to regulatory standards.
• Create and maintain detailed process documentation and training materials.
• Own key enrollment tasks ensuring proper execution and data capture.
• Identify and resolve process gaps that lead to compliance issues.
• Develop and implement data validation and audit procedures.
• Collaborate with IT to integrate enrollment systems with other platforms.
• Partner with Admissions to streamline student onboarding.
• Monitor regulatory changes and coordinate with auditors for compliance.
• Facilitate meetings with key stakeholders to ensure alignment.
• Lead initiatives to refine processes and improve communication.

Requirements

• Bachelor’s degree in Business, Education Administration, or related field.
• 3-5 years experience in enrollment operations or academic administration.
• Experience with learning management systems.
• Experience with Anthology or comparable SIS systems.
• Experience with Salesforce.
• Strong understanding of higher education compliance standards.
• Proven experience in process and project management.
• Excellent communication, analytical, and problem-solving skills.
• Ability to collaborate with multiple teams and manage projects.

Benefits

• Base salary ($85K - $90K) + equity grant.
• Medical Insurance + free Dental and Vision Insurance.
• 401(k) match.
• “Take what you need” PTO + several paid holidays.
• In-office lunches for our NY Office.
• Flexible working hours & a hybrid work schedule.
• Social events - happy hours, birthday celebrations, holiday parties.
• Opportunity to make an impact in the organization.