Technical Account Manager - Remote

Overview

Lucidworks is leading digital transformation for some of the world's biggest retailers, financial services firms, manufacturers, and B2B commerce organizations. We believe that the core to a great digital experience starts with search and browse. Our Deep Learning technology captures user behavior and utilizes machine learning to connect people with the products, content, and information they need.

In Short

• Searching for creative, passionate Technical Account Management professionals.
• Motivated by solving complex problems with cutting-edge solutions.
• Client-facing experience and a wide range of technical expertise required.
• Champion clients and advocate for them within Lucidworks.
• Collaborative work across teams to provide robust solutions.
• Primary technical contact for assigned clients.
• Engage deeply with clients to understand their business objectives.
• Drive business value leveraging Lucidworks products.
• High-performing team focused on client success.
• Results-driven and client-focused environment.

Requirements

• Extensive client-facing experience.
• Technical acumen in relevant technologies.
• Ability to solve complex problems.
• Strong collaboration skills.
• Results-oriented mindset.
• Experience in advocating for clients.
• Ability to understand business challenges.
• Motivated self-starter.
• Adaptable to changing environments.
• Strong communication skills.

Benefits

• Inclusive and diverse work environment.
• Opportunity to work with leading brands.
• Engagement in cutting-edge technology.
• Collaboration with a high-performing team.
• Focus on client success and satisfaction.