Collections Specialist - Remote

Overview

The Collections Specialist plays a pivotal role within the credit and collections department, working collaboratively with the team to ensure timely collection of the firm's accounts receivable. This role requires a high level of professionalism, attention to detail, and the capacity to work collaboratively across multiple teams.

In Short

• Manage the accounts receivable reminder statement process.
• Engage with internal and external clients professionally.
• Communicate with clients via email and telephone.
• Demonstrate strong attention to detail and organizational skills.
• Maintain accurate information in collections software.
• Investigate and resolve invoice discrepancies.
• Initiate proactive communication with clients regarding payments.
• Monitor and track client payment plans.
• Prepare and review reports for data integrity.
• Collaborate with Credit Managers on payment plans.

Requirements

• Minimum of 5 years of accounts receivable collections experience.
• Experience in a law firm accounting environment is desirable.
• Proficiency in Microsoft Excel and Word.
• Exceptional verbal and written communication skills.
• Ability to manage multiple tasks efficiently.
• Professional maturity and composure under pressure.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Prescription drug and life insurance options.
• Disability and FSAs.
• 401K plan.
• Paid time off.