Korean Customer Success Specialist - Remote

Overview

Logos is looking for a Korean Customer Success Specialist with experience and knowledge of the Korean-speaking Christian World to join their growing Korean products team. This individual will help the team build, market, and promote their Korean offerings.

In Short

• Respond to Customer Service emails and related requests
• Interact with customers in a sales and supportive role
• Present Logos products in webinars, conferences, seminars, etc.
• Work with the Customer Service and tech support team
• Create user education materials and a product display page
• Translate and post the user education guide

Requirements

• Fluent in Korean and English
• Detail oriented
• Excellent written and oral communication skills
• Takes ownership of projects and gets things done quickly and effectively
• Can work flexibly and under pressure
• Strong interpersonal skills and experience initiating and building positive relationships
• Ability to multi-task in a fast-paced, entrepreneurial environment
• Can travel internationally and domestically

Benefits

• Competitive Medical, Dental, and Vision insurance
• Short and long-term disability
• Flexible Paid Time Off
• Health Savings Account and Flexible Spending Account Options
• 401K plan (Includes an employer match of up to 4%)