Customer Success Specialist - Remote

Overview

As a Customer Success Specialist (CSS) at WarrCloud, you’ll be a strategic advisor and trusted partner for our dealership clients, helping them unlock the full potential of WarrCloud’s solutions along with improving the dealership operations.

In Short

• 100% Remote opportunity
• Lead scheduled dealer meetings to ensure client engagement.
• Guide new customers from onboarding through ongoing support.
• Act as a liaison between customers and internal teams.
• Partner with Sales on presentations and growth strategies.
• Represent dealership needs and suggest product enhancements.
• Focus on customer satisfaction and loyalty.
• Drive product adoption and operational efficiency.
• Work in a fast-growing and exciting company culture.
• Engage in strategic collaboration for deeper account growth.

Requirements

• Excellent relationship-building skills.
• Strong written and verbal communication skills.
• Proactive problem-solving abilities.
• Strong background in reporting analysis.
• High level of organization and accountability.
• Adaptability to new technologies and trends.
• Ability to thrive in a rapidly changing environment.

Benefits

• Competitive salary.
• Stock Options.
• Health care, 401k, and other benefits.
• Stable and exciting company environment.
• Chance to work with first-of-its-kind AI/ML technology.