Customer Success Manager - Remote

Overview

As a Customer Success Manager at LogicManager, you will play a crucial role in driving growth for both the company and its customers by building strong relationships and ensuring product adoption.

In Short

• Join a dynamic Customer Success Team at LogicManager.
• Focus on building strong customer relationships.
• Identify expansion opportunities and ensure renewals.
• Conduct product demos and regular business reviews.
• Guide customers beyond onboarding and proactively solve challenges.
• Drive product adoption and collaborate with leadership.
• Requires a growth mindset and stellar communication skills.
• Align LogicManager’s solutions with customer ambitions.
• Work in a remote environment that prioritizes work-life balance.
• Be part of a company recognized as a Great Place to Work®.

Requirements

• Proactive and customer-focused mindset.
• Strong relationship management skills.
• Experience in conducting product demos.
• Ability to perform regular business reviews.
• Excellent communication skills.
• Growth mindset and problem-solving abilities.
• Experience in customer success or related fields.
• Ability to work collaboratively with leadership.
• Understanding of customer ambitions and needs.
• Commitment to driving customer satisfaction.

Benefits

• Dynamic remote work environment.
• Support for internal growth and development.
• Work-life balance and transparency.
• Recognition as a Great Place to Work®.
• Collaborative company culture.
• Opportunities for professional development.
• Competitive advantage in customer satisfaction.
• Engagement in Environmental, Social, and Governance (ESG) practices.
• Empowerment to uphold reputations and protect stakeholders.
• Innovative approach to customer-centric strategies.