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Customer Success Manager - Remote

Posted 26 weeks ago

Overview

As a Customer Success Manager at LogicManager, you will play a crucial role in driving growth for both the company and its customers by building strong relationships and ensuring product adoption.

In Short

  • Join a dynamic Customer Success Team at LogicManager.
  • Focus on building strong customer relationships.
  • Identify expansion opportunities and ensure renewals.
  • Conduct product demos and regular business reviews.
  • Guide customers beyond onboarding and proactively solve challenges.
  • Drive product adoption and collaborate with leadership.
  • Requires a growth mindset and stellar communication skills.
  • Align LogicManager’s solutions with customer ambitions.
  • Work in a remote environment that prioritizes work-life balance.
  • Be part of a company recognized as a Great Place to Work®.

Requirements

  • Proactive and customer-focused mindset.
  • Strong relationship management skills.
  • Experience in conducting product demos.
  • Ability to perform regular business reviews.
  • Excellent communication skills.
  • Growth mindset and problem-solving abilities.
  • Experience in customer success or related fields.
  • Ability to work collaboratively with leadership.
  • Understanding of customer ambitions and needs.
  • Commitment to driving customer satisfaction.

Benefits

  • Dynamic remote work environment.
  • Support for internal growth and development.
  • Work-life balance and transparency.
  • Recognition as a Great Place to Work®.
  • Collaborative company culture.
  • Opportunities for professional development.
  • Competitive advantage in customer satisfaction.
  • Engagement in Environmental, Social, and Governance (ESG) practices.
  • Empowerment to uphold reputations and protect stakeholders.
  • Innovative approach to customer-centric strategies.

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