As a Senior Solutions Consultant, you will be the pinnacle of Solution Consulting expertise at LivePerson, driving strategic engagements and serving as a thought leader within the industry. This role is a hybrid between a Solutions Consultant and a Sales Engineer, focusing on architectural design, technical strategy, and sales execution within the technology sector.

In Short

Architect and deliver demonstrations of LivePerson’s core platforms.
Develop sales strategies in collaboration with sales teams.
Provide technical expertise as a subject matter expert.
Conduct competitive intelligence to strengthen positioning.
Lead proposal development and mentor junior team members.
Support education and enablement of partner networks and sales teams.

Requirements

5-7+ years in Solution Consulting or Pre-Sales Engineering.
Expertise in web technologies, martech, and AI-driven technologies.
Proficiency in IVR technologies, HTML, JavaScript, CSS, and API concepts.
Experience with Agile development workflows.
Knowledge of cloud infrastructure, with GCP or AWS certification being a plus.
Exceptional public speaking and written communication abilities.

Benefits

Health: medical, dental, and vision insurance.
Time away: Public holidays and discretionary PTO.
Financial: 401K, ESPP, and insurance coverage.
Family: parental leave and maternity support.
Development: tuition reimbursement and professional development resources.
Additional: 24/7 access to professional counselors and exclusive perks.

LivePerson

LivePerson is a leading technology company that specializes in conversational commerce and customer engagement solutions. With a focus on enhancing customer experiences through innovative communication tools, LivePerson serves a diverse range of clients in the Enterprise and Mid-Market segments. The company is dedicated to maximizing net revenue retention and driving product adoption, while fostering a high-performing customer success team. LivePerson values collaboration, urgency in addressing client issues, and strong leadership in customer relations, making it a dynamic workplace for professionals in the PaaS/SaaS industry.

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