Senior Account Manager - Remote

Overview

You will join a highly outstanding team within a fast-paced and successful organisation.

In Short

• Present, promote and sell our new offering using solid arguments to existing customers.
• Establish, develop and maintain positive business and customer relationships.
• Manage and handle opportunities to upsell, cross-sell and renew.
• Review customer health and usage data to identify opportunities to improve adoption and upsell opportunities.
• Constantly look for new areas to expand our business within the SMB segment.
• Work closely with the billing team on getting payments on time.
• Interact with potential clients on phone and emails.
• Perform product demonstrations and answer technical questions to help drive the sales conversation forward.
• Negotiate with customers, sign and support the full sales cycle from upsell prospect to a signed client.
• Become a trusted resource for prospective technical customers' questions.
• Maintain accurate and transparent pipeline, and activity record, in SFDC.

Requirements

• 7 years’ experience in Inside sales within a SaaS B2B environment.
• Strong sales capabilities and proven track record in attaining sales quota.
• Evidence of exceptional commitment to a process-driven sales approach, and accurate tracking and forecasting all customer engagement.
• Proven ability to learn new technology quickly, adapt to changing needs and possess strong analytical skills.
• Ability to multi-task, prioritize, and manage time effectively.
• Good technical understanding.

Benefits

• Health: medical, dental, and vision insurance and wellbeing resources and programs.
• Time away: Public holidays and discretionary PTO package for flexible days off with manager approval.
• Financial: 401K, ESPP, Basic life and AD&D insurance, long-term and short-term disability.
• Family: parental leave, maternity support, fertility services.
• Development: tuition reimbursement and access to internal professional development resources.
• Additional: 24/7 access to professional counselors, voluntary insurance coverage, exclusive perks and discounts.