Principal Product Manager, New Rider Experience / Loyalty - Remote

Overview

Lime is the world's largest shared electric vehicle company. We’re on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered 700+ million rides in 250+ cities on 5 continents, replacing an estimated 150+ million car trips. Named a Time 100 Most Influential Company and Fast Company Brand That Matters, Lime continues to set the pace for shared micromobility globally.

Lime is growing! We are on the lookout for two product leaders to join our innovative Rider team: a Principal Product Manager, Rider Growth and a Principal Product Manager, Rider Loyalty.

In these pivotal roles, you'll join the Rider experience team, playing a key role in enhancing and revolutionizing the customer experience through our mobile app and other customer-facing platforms. The ideal candidate is a subject matter expert with significant experience in either Growth or Loyalty, and thrives in a dynamic startup environment, adept at solving immediate challenges while keeping an eye on long-term strategy. If you're passionate about building, scaling, and contributing to a forward-thinking organization, this is your opportunity to make a significant impact.

In Short

• Lead the development and optimization of Lime's mobile application.
• Drive continuous improvement of the rider journey.
• Be the voice of Riders, analyzing user feedback and market trends.
• Collaborate cross-functionally with engineering, design, and marketing teams.
• Manage the entire product lifecycle from conception to launch.
• Prioritize product backlog and development efforts.
• Establish and track key performance indicators.

Requirements

• Minimum 10 years of experience in product management.
• Proven track record of managing and launching successful consumer-facing products.
• Strong analytical and problem-solving skills.
• Excellent communication and team collaboration abilities.
• Bachelor’s degree in Business, Engineering, Computer Science, or related field.
• Preferred experience in mobile app development and UX/UI design.
• MBA or advanced degree in a related field is a plus.
• Prior experience in a fast-paced startup environment.
• Previous Mobility or Transportation experience is a plus.

Benefits

• Remote-first work environment.
• Opportunity to make a significant impact in a growing company.
• Collaborative team culture.
• Diverse and inclusive workplace.