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Payment Support Specialist - Remote

Posted 43 weeks ago
Finance / Legal
Contract
Argentina

Overview

The Payment Specialist is responsible for ensuring accurate and timely payments to linguists, leveraging internal systems and resources to resolve payment-related issues and provide support to both linguists and internal teams.

In Short

  • Interface with vendors who work on freelancing jobs on the platform
  • Be the point of contact for payment issues and take ownership of issues raised
  • Identify the amount paid on a job
  • Locate a paystub and a job
  • Confirm a linguist's rate
  • Identify all documents paid on a job
  • Identify jobs not registered to the linguist's email

Requirements

  • Strong knowledge of internal systems, including Linguist Performance Dashboard (LPD), Salesforce (SFDC), Offline Payments (OPM), and Payoneer
  • Experience with SQL queries and database analysis
  • Excellent problem-solving and analytical skills
  • Strong communication and interpersonal skills
  • Excellent written and verbal communication skills
  • Ability to work independently and as part of a team

Benefits

  • Opportunity to work with leading AI solutions for enterprise translations
  • Be part of a constantly evolving AI partner for global ambitions
  • Work in a dynamic and innovative environment
  • Engage with a diverse team of professionals
  • Contribute to the development of cutting-edge translation technology
Lilt logo

Lilt

LILT is a forward-thinking technology company that specializes in providing innovative language translation solutions. With a focus on leveraging artificial intelligence and machine learning, LILT aims to enhance communication across global markets by offering high-quality, efficient translation services. The company is dedicated to improving the localization process for businesses, ensuring that their content resonates with diverse audiences while maintaining cultural relevance. LILT's commitment to excellence and customer satisfaction positions it as a leader in the language services industry.

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