Account Manager II - Higher Education - Remote

Overview

An Account Manager II is responsible for building strong client relationships to drive and grow revenue.

In Short

• Build loyal customer relationships for assigned accounts or territory.
• Secure customer rate changes, cross/upsells, and renewals.
• Establish client-specific goals and ensure successful onboarding.
• Measure account health according to established targets.
• Ensure customers achieve fast time-to-value.
• Maintain regular engagement with clients using products and services.
• 3+ years of experience in a similar role preferred.
• Excellent written and verbal communication skills.
• Strong interpersonal, negotiation, and problem-solving skills.
• Proficient in spreadsheets and data analysis tools.

Requirements

• Bachelor's degree preferred.
• Experience with technology companies.
• Strong organizational skills to manage multiple priorities.
• A continuous learner focused on client outcomes.

Benefits

• Opportunity to work remotely.
• Engage in a competitive environment.
• Develop win-win outcomes for clients and the company.