Client Support Coordinator (Part-time) - Remote

Overview

LifeLabs Learning is the source for instantly useful, delightfully unusual, science-backed training for managers and teams. We teach skills to build passionate and high-performing teams faster.

In Short

• Part-time Client Support Coordinator role
• Remote work with specific hours required
• Support clients and internal teams with product issues and requests
• Coordinate onboarding and program rollout for clients
• Maintain expertise in product offerings and support technologies
• Handle post-onboarding client requests and communications
• Manage emergency communications to clients
• Experience in client support and ticketing systems preferred
• Exceptional organizational and project coordination skills required
• Hourly pay rate between $26.50 and $29.00

Requirements

• Experience in client helpdesk or support function
• Strong organizational and project coordination skills
• Experience in program implementation or event logistics
• Ability to adapt and problem-solve in real time
• Technical proficiency with SaaS products
• Effective written and verbal communication skills
• Experience with client support and ticketing systems
• Experience in building and maintaining knowledge bases

Benefits

• Work remotely with flexible hours
• Opportunity to make a real impact
• Join a diverse team of experts
• Engage in a fun and dynamic work environment