Sr. Commercial Operations Director - Remote

Overview

The Sr. Commercial Operations Director is responsible for driving the efficiency, effectiveness, and scalability of the commercial function at LGC, a leading global life science tools company.

In Short

• Drive efficiency and effectiveness of the commercial function.
• Align sales, marketing, finance, and customer service teams.
• Oversee sales operations, commercial analytics, and sales training.
• Lead commercial systems and tools strategy including CRM and Business Intelligence.
• Manage commercial contracts and support sales execution.
• Develop dashboards and reporting to track KPIs and revenue performance.
• Lead forecasting process with sales leadership.
• Build and mentor a high-performing commercial operations team.
• Support annual planning processes including revenue forecasting.
• Foster a culture of continuous improvement and accountability.

Requirements

• Bachelor’s degree in Business Administration, Life Sciences, or related field.
• Minimum of 10 years in commercial operations or sales enablement.
• Proficiency in CRM, Data Analytics, ERP, and Marketing Automation tools.
• Strong analytical and financial skills.
• Effective communication and presentation skills.
• Ability to lead and motivate multidisciplinary teams.
• Experience in the life sciences, biotechnology, or medical diagnostics industry.
• Ability to navigate complex strategic and regulatory environments.
• Experience with Salesforce, Tableau, SAP, and other commercial tools preferred.
• Must adhere to company PPE policy.

Benefits

• Opportunity to work in a leading global life science company.
• Engage in strategic planning and execution.
• Build and lead a high-performing team.
• Work in a collaborative cross-functional environment.
• Continuous improvement and innovation culture.
• Professional development opportunities.
• Competitive salary and benefits package.
• Flexible working arrangements.
• Engagement in impactful projects in healthcare.
• Supportive work environment with a focus on individual talents.