Consultant - Remote

Overview

As a Consultant, you will focus on helping customers implement workforce management solutions that enhance operational efficiency and customer satisfaction.

In Short

• Ensure smooth implementation of the Legion platform.
• Conduct data gathering sessions with customers.
• Collaborate with senior consultants to develop solution blueprints.
• Configure products based on customer requirements.
• Test systems prior to delivery.
• Provide training and support to customers.
• Advocate for customer needs within the company.
• Manage customer expectations throughout the project.
• Build long-lasting customer relationships.
• Continuously improve knowledge about products and customers.

Requirements

• 2+ years experience in software implementation or customer success.
• Experience in retail or workforce management.
• Strong communication and presentation skills.
• Ability to manage project timelines and customer expectations.
• Analytical and problem-solving skills.
• Understanding of compliance and labor laws.
• Ability to work independently in a remote environment.
• Passion for helping customers adopt new technologies.
• Strong organizational skills.
• Ability to translate customer requirements into actionable configurations.

Benefits

• $0 monthly premium for flexible medical, dental, and vision plans.
• 401k plan.
• Discretionary Paid Time Off and Paid Holidays.
• Parental Leave.
• Equity options.
• Monthly Wellness Reimbursement.
• Monthly Lunch on Legion.