Customer Service Representative - Remote

Overview

The Customer Service Representative at LCBO is responsible for delivering extraordinary customer experiences at the Mississauga GTA Service Centre while handling products and maintaining safety standards.

In Short

• Engage with customers and provide exceptional service.
• Load and unload cases of beverages weighing between 25 lbs and 50 lbs.
• Pick and pack products for orders.
• Work in an automated warehouse environment.
• Maintain cleanliness and safety in the workplace.
• Participate in online training for product knowledge.
• Flexible availability for various shifts, including evenings and weekends.
• Must be eligible to work in Canada.
• Submit to a Criminal Background Check.
• Opportunity for future employment within the organization.

Requirements

• Strong interpersonal and engagement skills.
• Minimum 18 years of age.
• Bilingualism in English and French is a bonus.
• Ability to perform repetitive heavy lifting safely.
• Basic knowledge of Occupational Health and Safety Act.
• Previous machinery experience is preferred.
• Ability to work during peak business periods.
• Valid SIN, Student or Work Permit required.

Benefits

• Online learning opportunities for personal growth.
• Employee Family and Assistance Program.
• Discounted services and products.
• Opportunity to make a positive impact in communities.
• Safe and inclusive workplace environment.